One team for all your Customer Support needs

Zelo seamlessly integrates with your team to provide the best customer service for your eCommerce. How awesome is that?

Personalized, human and efficient outsourcing.

We want to help you grow your business 😁

Listen, we understand. Outsourcing isn’t always easy when you’re not entirely certain if we would be the right fit. After all, your business is your baby.

And in this fast-changing digital world, connecting your eCommerce with your customers is always a priority to take into consideration the humanity of your approach and personalization. No one likes to feel like they’re talking to a robot or a canned response.

More about

Why is Zelo for you

We Are Human

Nobody enjoys feeling like they’re talking with a robot. That’s why we prioritize personalization and a human touch in the services we provide, making sure that each response feels unique to every customer.

We Are Metrics

We take the time to learn which metrics are most important to your business, align to them, and create workflows that help us meet KPIs.

We Love Tech

We make sure to use the best software and tools available on the market. There’s a good chance that we are already familiar with the technology you are currently using, allowing us to guarantee a seamless integration with your business.

What we can do for your business

First things first

Zelo is an outsourcing service completely personalized uniquely for your business. Instead of just talking to you about what we can do, let me show you a quick demo.

Live Omnichannel Support
Complaint Handling
Feedback Collection
Product or Service Information
Returns and Refunds
Self-Service Resources
Proactive Outreach

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